Well directed and work hard to manage stakeholder expectations. Actively involved in all phases of the project life-cycle and delivered high-value projects in matrixes organizations. Excellent track record of ensuring projects delivery of highest quality, within budget, managing and utilizing all resources. Successfully managed the roles which demand rigor, high level of drive and dedication for delivering business outcomes. Excellency in building strong relationships with all stakeholders and to turn proposals. A competent and experienced professional with eight years of experience in managing multi-disciplinary teams. Develops and participates with the Leadership, in the development of the Strategic Sales and Marketing Plan for the Company Monitors and evaluates the activities and products of the competition Prepares and submits sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects, for the region Designs and recommends sales and marketing programs and sets short and long-term sales strategies for targeted prospects Develops and implements strategic sales plans to proactively identify and sell new opportunities Maintains relationships with existing customers Proactively prospect Resellers & Physicians for the EMR product in the US. AnĪssertive manager with outstanding interpersonal, communications, negotiation and people management skills. A seasoned executive with a total work experience of 11 years having an excellent hands-on experience in developing and improving sales cycles for the IT Hardware / Software operations. Heading a Sales Team, MIS Reporting and Designing Sales PowerPoint Presentations, Team Player, Meeting Sales Targets (Month on Month & Quarterly Basis), Ensuring Company Objectives Being Highly motivated and driven, with strong desire to excel. Passion for continuous learning and personal growth. Exceptionally well organized with a track record that demonstrates self motivation and initiative to achieve both personal and corporate goals. Team Player having excellent communication skills. Ability to plan, organize and supervise Dynamic and result oriented with a successful track record. To skillfully confront the challenges and full fill day-to-day job responsibilities by practicing innovation, perseverance, loyalty and commitment to the company. Programming Languages - BASIC, C, and C++ Diploma in Computer Hardware and Networking, October 2003, A+ 3 year Diploma in Computer Hardware Maintenance, May 2003, 65.5% Heading with a team of 11 members comprising 2 supervisors, 2 front officers, 1 back officers and 6 service engg.s. Take care the IT service operation of Cochin branch. Worked as a Service Manager in XXXXXXXXXXXXXXXXX Also creating a rapport with the dealers through the dealer visit in all Kerala.ģ. Interacting a team with 7no.s of Exclusive service centers & 2no.s of Factory service centers regarding the Service Delivery, Open calls, Parts management, replacement follow up and escalatedĬomplaints from H.O. Based at Cochin & reporting to Branch Service Manager. Manage the entire IT service operations in Kerala State. Worked as Area Service Manager in IT dept. Responsibility is the Service Delivery, Open calls, Spare parts management, replacement follow up and escalated complaints from H.O.Īlso heading the Revenue generated division for selling accessories and spare parts as per the H.O target with monthly target achievement basis.Ģ. Heading a team with 36 members comprising 2 Area incharges, 2 parts officers, 1 Revenue Officer, 1 Quality Inspector, 3 back officers, 25 service engg.s. Based at Cochin & reporting to Deputy General Manager, Gurgon. Manage the entire service operations in Kerala State. Seeking a position in your esteemed organization with opportunity to apply my skills in a Management Team.
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